It’s fixed!! Thank you so much for your help
Community ManagerThanks for trying. Are you using a custom gamerpic? If so, try changing it to a default one. That has also caused some odd issues with WoC. Also, if you can edit your arena, try making it as default as possible.
Unfortunately, after changing my gamer pic to a default one and editing my club to be as default as possible, the issue still persists.
Community ManagerAt this point, you should try changing anything you can. It's possible some customization that is in use is bugged and causing this to happen. Are you able to edit your player outside of the club or does this also happen then?
I am not able to get into the skater or goalie customization menu at all. I have tried uninstalling and re-installing the game as well. Is their a developer or tech that can assist with the coding of the error code? I’m almost prestige 5 and collect all of the bags, this is important to me. Thanks!
Community ManagerApologies for the confusion. I thought you were trying to edit your club's uniforms. Let's try something else. See if deleting your personal saved data will help. This does come with a risk though. You can lose all your offline saves as well as settings. Normally, those are downloaded from the cloud, but I can't guarantee that will happen. To do this, highlight the NHL 22 tiles and hit the Menu button. It's the small one to the right of the Guide button that as 3 horizontal lines on it. Then, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it. Then, restart NHL and try again.
Community Manager
