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TrevorS88's avatar
TrevorS88
5 years ago

CANNOT CONNECT TO OTHER PLAYERS

I cannot connect to other players it had been 3 days now and support has done nothing I went from top 100 in hut champions to 2000s because I couldn't play anyone I can get into hut I can do all othe...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@TrevorS88 

Ok. If you change your mind about trying to fix this, let me know. Compensation is not available for this issue. Especially when we haven't completed troubleshooting. We still haven't ruled out issues that are beyond our control.

TrevorS88's avatar
TrevorS88
5 years ago

Hey instead of banning me and deleting my posts get me your supervisor  thank you

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @TrevorS88 

    You can report the post you'd like reviewed and a supervisor will look into it. As far as your issue goes, we've exhausted all troubleshooting I can think of. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.

  • TrevorS88's avatar
    TrevorS88
    5 years ago

    Your live support told me to come here this is ridiculous get me in touch with a supervisor 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @TrevorS88 

    If you report the post, it'll be reviewed by a supervisor.

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