Hi there, @SilverGiant8.
If you no longer have access to the email on your EA account, you'll need to go through the account recovery process. That begins by filling out the webform here.
Community ManagerIf you don't have access to the email on your account, ownership can't be verified so no changes can be made. When it comes to account recovery, we need to make sure we're granting access to the account owner. If you're not able to accurately answer the questions in the webform, it doesn't look like you own the account so we can't recover it. The best I can recommend is to keep trying with the webform and make your answers as accurate as possible.
Hi i logged onto my nhl 20 and a pop up just says invalid account go to help.ea.com and there is no link in settings on nhl20 so i can sign into my ea account... ive done it online and it says account i have no idea how to log into it or connect accounts it wont let me and says i dont have the credentials
Community ManagerHello, @jwalford14.
Can you try going to www.origin.com and reset the password for your EA account? That normally resolves this issue. Thanks!
