Ever since I was disconnected from a competitive seasons game yesterday, I haven't been able to connect since. Whenever i start up the game, there is a yellow circle and it says connecting on the top right corner then it says network connection issue, cant connect to the EA servers. I tried to connect on another account and it worked. I cleared my mac address, unplugged the power on my modem, nothing is working please help. No one at EA has been able to solve my problem

@EA_BarryUSA - VirginiaShentelXB1I have taken my console to a friends house who has Comcast and I still have Same issue there. I can send you the Ping and Trace routes I ran.

Im having the same issue. Got disconnected in the middle of a drop-in game in EASHL and haven't been able to connect to the EA servers ever since. I've done everything possible multiple times e.g. unplugged router, cleared mac address, contacted my ISP, forwarded ports, PAID for a 1 month XBL Gold membership to create a new account, and even had EA call me and they could not resolve the issue.... Getting very frustrated that this has yet to be resolved as it has been over 4 weeks now. Will this issue persist with NHL 18?? EA Please help...

CanadaShawXbox oneI submitted a case and it has been escalated to the studio and i was supposed to recieve a response today or yesterday but i haven't gotten one.

I don't know what to do I am haveing the same problem

Cant Connect To EA Server Only On NHL 17

20 Replies

1llumination
8 years ago
Canada

Shaw

Xbox one

I submitted a case and it has been escalated to the studio and i was supposed to recieve a response today or yesterday but i haven't gotten one.
Anonymous
8 years ago
Country: USA
ISP: Brighthouse/Spectrum
Platform: XBox One
Anonymous
8 years ago
Canada
Bell fibe
Xbox
kable360
8 years ago
@EA_Barry I'm not sure if this makes a difference but this started a couple Weeks after the NHL18 Beta ended. Thought this might help as well...
I am the creator of a club on NHL17 and I am unable to leave because I can't reach EA servers its called Technical Difficulties on Xbox One. Is there a way for you to delete that club since those that are still on are players that are getting the Network Connection Issue. The 2 guys that were able to leave are able to play just fine now.
Here is the code they are getting when trying to invite me to a club...Its like my gamertag doesn't exist, however it does because NHL17 is the only game I can't play online.
53sf9839450ffe2e-000000000000999-21b59fb56ad4fdb6
Anonymous
8 years ago
I am having the issue as well club loads but locker room will not loading circle just keeps spinning I have frontier communications in florida on an Xbox one
1llumination
8 years ago
Well its probably gonna be a while now before EA replies
MeatySandpiper
8 years ago
USA - NJ
Verizon FIOS
XB1
I've attached my ea trace. I've done all the steps and my case is supposedly with the EA Studio Crew whoever that is. No one says anything or responds to emails. Not that it matters to you or your company but I'm considering a refund on my NHL 18 if it doesn't work on release...
ea trace.txt4 KB
MeatySandpiper
8 years ago
They better respond before the release of NHL 18... I had a ton of players and games and would probably have gotten a very high Return User Bonus
MeatySandpiper
8 years ago
I was able to log in today. Can you guys try too?
kable360
8 years ago
I just checked and WOOHOO I was able to get on.
Thanks EA for getting it fixed. My faith has been restored.

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Cant Connect To EA Server Only On NHL 17

20 Replies

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