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brutalxboom's avatar
brutalxboom
5 years ago

Cant play EASHL on same wifi as brother

Hello, My brother and I play on separate Playstations in the same house and are wired to the same internet. (Yes we have tried every combination of wifi and wired) When we try and get into and EASHL...
Socair's avatar
Socair
Hero+
5 years ago
@brutalxboom wrote:

@SocairWe both have our own playstation accounts, only one has ps plus as we game share

I’m surprised the system without PS+ can even get into a lobby. I’m assuming you have your account on that system as well and your brother is a second account? I don’t know how that works with other games actually because you shouldn’t be able to get online with two accounts using the same game. Sony and MS put restrictions in to prevent this. 

brutalxboom's avatar
brutalxboom
5 years ago
@Socair We "game share" so that both accounts can use the same games and the same playstation plus. There aren't any restrictions from what I've seen considering thousands of people do this. We can both play online games by ourselves but the problem occurs when we play on the same team for EA games. If we play online against each other there are no problems. Very weird.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @brutalxboom 

    What troubleshooting have you performed so far? I'd like to avoid repeating steps you've already performed. One thing to be sure to check is to have UPnP enabled on your router.

    • brutalxboom's avatar
      brutalxboom
      5 years ago
      @EA_Aljo I haven't checked the in depth router settings but we have tried switching off wired connection, closing application, restarting our playstations. One thing we have had some success with is when we reset our router and go into a game after it immediately works for one or two games but then the problem happens again. We could just reset the router every time we want to play but obviously its not good to constantly unplug it. I will be sure to check my settings to see If UpnP is enabled and will get back to you...
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @brutalxboom 

        Sounds good. Just get back to me when you check that setting. Also, check the NAT setting for both consoles. It's in the Network Settings screen. If it is strict or Type 3, you'll need to change your NAT so it's either Open or Moderate (Type 1 or Type 2).

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