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Vidget-SWE's avatar
Vidget-SWE
5 years ago
Solved

Can't use reverse retro jerseys when creating a custom team

Product: NHL 21
Platform:Xbox Series X
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Create a custom team
What happens when the bug occurs? I can't seem to use reverse retro jerseys when creating a custom team
What do you expect to see? The reverse retro jerseys in custom team creation
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Create custom team
What time did you see the bug? (HH:MM AM/PM) 5:12 PM
What is your time zone? ECT - GMT + 1:00
What is your gamertag/PSN ID? Vidget SE
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

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Ever since the reverse retro jerseys were added to the game I've been unable to use them in my custom teams. I've merged by rosters with the online ones, can that be why? Do I need to use "clean" rosters and scrap my customizations?

  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @Vidget-SWE 

    I have found out that this isn't a bug. Since these jerseys were added after the game released, they won't be able to be used on custom teams. Those can only use the jerseys the game shipped with.

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Vidget-SWE 

    I have found out that this isn't a bug. Since these jerseys were added after the game released, they won't be able to be used on custom teams. Those can only use the jerseys the game shipped with.

  • Vidget-SWE's avatar
    Vidget-SWE
    5 years ago

    Oh. Any plans to change this? The number of jersey options when creating a team is extremely limited. The best thing would obviously to have all the jerseys you have the license to use be available when creating a team but I think the reverse retro ones are the most popular ones so at least those would be great to have.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Vidget-SWE 

    As far as I know, there are no plans to change this. If it happens, we'll post an update.

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