Forum Discussion

gann1cusz's avatar
gann1cusz
New Novice
1 year ago

Card stuck in trade pile NHL25

@EA_Aljo
I have a timoty liljegreen stuck in my trade pile. If I try to send to collection, it says that it cannot be added to the set. If I try to auction, it says it's already part of an offer. The buy now price and start price both say n/a. PSN ID: Itzz_Gannicus, EA ID: gann1cusz

Also, I can't login and write the NHL 25 new forums

Appreciate any help!

10 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi there, @gann1cusz 

    I'll pass on your details and see if we can help with this.

    What is the issue you're having with the NHL 25 forums? Can you give me some more details?

  • gann1cusz's avatar
    gann1cusz
    New Novice
    1 year ago

    Hi, every time I try to log into the new ea forums I get "
    Authentication not available
    You can't create or sign in to an EA Forums account right now. Don't worry—you can still view and browse the forums without an account. We're working on this, and we'll share an update if and when this changes."

    I tried multiple devices, browsers and clearing cache. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @gann1cusz 

    It should still log you in even when getting that error.


    I believe that item should be unstuck now. Did you get it back?

  • gann1cusz's avatar
    gann1cusz
    New Novice
    1 year ago

    checked, item is still in the trade pile, it cannot be moved anywhere from there.

    When I try to leave any post on the forum, I am constantly taken to the account login.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @gann1cusz 

    Are you using a Chrome browser? If not, can you try that? Are you on a VPN by chance?

    I'm checking on the stuck item again and will let you know when I have an update.

  • gann1cusz's avatar
    gann1cusz
    New Novice
    1 year ago

    I was able to log into the forum, thank you so much!

    I'm waiting for an update on a stuck item



  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @gann1cusz 

    Great! Glad you were able to get logged in. I'll let you know when I have an update on the stuck card.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @gann1cusz 

    Great! Please reach out again if you have any other issues. Thanks!