Charter Spectrum and EA Servers
Good Evening, For a few years now there has been an issue that I have had that seems to coincide with me moving into a new home and being stuck with Spectrum internet. I've played NHL 6v6 since 08 w...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there, @WayneKenov2233.
Can you get me some video showing the issues you're facing? It would be good to see the problem with passing you mentioned too. Make sure the controller overlay is visible so I can see where you're aiming and where the pass is going.
If you haven't tried alternate DNS settings yet, that may help. From the Xbox One screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4. Let me know what happens. Thanks!
I'll try different DNS servers and report back tonight. As for videos, there's nothing really to capture. All the replay shows is stick position so unless I have a camera recording my hands on the controller synced up with gameplay its not gonna be much help.
https://gfycat.com/conscioustautflyingsquirrel
Above is a play where starting around 20 seconds in I started hustling by clicking down the left stick and my guy never hustles. I pressed it multiple times, I tried holding it down, and yet my hustle didn't work. It almost looked like my guy was skating slower.
- EA_Aljo
I assume you're the LD? It doesn't look like hustle is being initiated. I know you mentioned trying new controllers also. Just to be sure, have you made sure they have the latest firmware update?
Something you can show in a video is the aim of your passes. Next time you see one go in a direction you didn't aim, try to get a replay of it. If you hit Y/Triangle during the replay, the playback controls are removed and a controller overlay is displayed. That will show where you're aiming so we can compare it to where the pass went.
Can you also run a UO Trace and get me a screenshot of the results? Instructions are here. Thanks!
And yes I was the LD in that clip. And yes my controller is up to date and this same issue happens with different controllers that I have tried. The series X controller, Elite Series 2, etc.
In EASHL 6v6, I thought the sticks in the replay aren't capturing whats happening locally. I thought it was showing what the game server is receiving as an input. If that is the case then the replay wouldn't help I don't think.
- EA_Aljo
Can you run the test again and follow each step? You're not hitting the Poll button. Also, could you run a separate test with the domain noted in the instructions?
You need to go into the instant replay screen to see the controls I'm talking about. It shows the inputs of the puck carrier.
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- EA_Aljo2 months ago
