Charter Spectrum and EA Servers
Good Evening, For a few years now there has been an issue that I have had that seems to coincide with me moving into a new home and being stuck with Spectrum internet. I've played NHL 6v6 since 08 w...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerI assume you're the LD? It doesn't look like hustle is being initiated. I know you mentioned trying new controllers also. Just to be sure, have you made sure they have the latest firmware update?
Something you can show in a video is the aim of your passes. Next time you see one go in a direction you didn't aim, try to get a replay of it. If you hit Y/Triangle during the replay, the playback controls are removed and a controller overlay is displayed. That will show where you're aiming so we can compare it to where the pass went.
Can you also run a UO Trace and get me a screenshot of the results? Instructions are here. Thanks!
And yes I was the LD in that clip. And yes my controller is up to date and this same issue happens with different controllers that I have tried. The series X controller, Elite Series 2, etc.
In EASHL 6v6, I thought the sticks in the replay aren't capturing whats happening locally. I thought it was showing what the game server is receiving as an input. If that is the case then the replay wouldn't help I don't think.
- EA_Aljo
Can you run the test again and follow each step? You're not hitting the Poll button. Also, could you run a separate test with the domain noted in the instructions?
You need to go into the instant replay screen to see the controls I'm talking about. It shows the inputs of the puck carrier.
I attached polling to both easo and ohio nhl server.
And what I'm trying to explain to you is the controls in the replay don't matter because they are showing what the game server is receiving as an input. So if there is an issue before it reaches the server its not going to help unless I had a simultaneous video of my hands on my actual controller to match up with what the game is seeing.
- EA_Aljo
Without that replay, we're not going to be able to determine any issues with passing. So, unfortunately, the best I can recommend is that you be more precise with your aim. Let me know if you change your mind.
As far as your results go, where are you located? I can't confirm that is actually one of our servers in your second ping. You also only sent 32 packets. It would be good to see 100 instead. The first test doesn't look bad though. Are you able to go into offline modes and use hustle? Also, does it sometimes work or does it never activate?
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- EA_Aljo31 days ago
