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ajspecialt474's avatar
ajspecialt474
5 years ago

CHEL/EASHL shows players height and weight in Metric instead of Imperial

Product: NHL 21 Platform:Xbox Series X How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? I own NHL21 digitally. When i played CHEL on Xbox One X, I had no i...
ajspecialt474's avatar
ajspecialt474
5 years ago

@EA_Aljo 

I jsut checked under my Origin account setting and it shows that it is set for Canada under (Regional settings) and Language is English

Please let me know what would be the next step from here.

Thanks in advance.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@ajspecialt474 

Have you checked the location settings on your Xbox account? Possibly it's not set to Canada? Unfortunately, I've never heard of this happening so I'm really not sure what would be causing this. Do you have any other games experiencing the same issue?

  • ajspecialt474's avatar
    ajspecialt474
    5 years ago

    @EA_Aljo
    Hi. Yes i did check location and language settings on my Xbox too and it is set to Canada. I play quite a few EA games including sports games such as FIFA, Madden and UFC and there are no issues at all. Just NHL21! It was fine while playing on XBOX ONE X but as soon as i installed it on XBOX SERIES X, it changed from Metric to Imperial. The biggest giveaway of the change is that it only shows me the British flag for English at the start of the game and the rest are all European flags but no American or Canadian flag for English!

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @ajspecialt474 

      Thanks for letting me know. If I can think of anything else, I'll post it here. For now, I'm stumped ☹️

      • ajspecialt474's avatar
        ajspecialt474
        5 years ago
        @EA_Aljo
        Thanks a ton for your help with this but yes please if you think of any other solution, please do let me know via this thread. Would there be someone that i should be in direct contact with who may know or have an answer? Either way, ill see if i hear back from you with any other possible solution. Thanks a ton again 🙂

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