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ajspecialt474's avatar
ajspecialt474
5 years ago

CHEL/EASHL shows players height and weight in Metric instead of Imperial

Product: NHL 21 Platform:Xbox Series X How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? I own NHL21 digitally. When i played CHEL on Xbox One X, I had no i...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@ajspecialt474 

Thanks for letting me know. If I can think of anything else, I'll post it here. For now, I'm stumped ☹️

ajspecialt474's avatar
ajspecialt474
5 years ago
@EA_Aljo
Thanks a ton for your help with this but yes please if you think of any other solution, please do let me know via this thread. Would there be someone that i should be in direct contact with who may know or have an answer? Either way, ill see if i hear back from you with any other possible solution. Thanks a ton again 🙂
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ajspecialt474 

    I really don't know who else you could talk to. You could try contacting an advisor by messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They may have other suggestions.

  • ajspecialt474's avatar
    ajspecialt474
    5 years ago
    @EA_Aljo
    Thanks so much for the suggestions.

    Much appreciated. Ill let you know if they fix my problem.

    Thanks again and have an awesome day.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @ajspecialt474 

    You're very welcome. Definitely let me know if you get this resolved. I'm very curious as to what is causing this. Thanks!

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