Commentator voices are mute, every other sound functional
Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Playing any game
What happens when the bug occurs? There is no commentary from the announcers. You can hear everything else, including music, sound effects, menu effects, crowd noises etc, but the announcers are mute. In the pre game footage of the announcers talking, they are mute.
What do you expect to see? I'd like to hear the announcers speaking
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here In a game in every mode
What time did you see the bug? (HH:MM AM/PM) 08:45 am
What is your time zone? PST - GMT - 8:00
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English
Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Playing any game
What happens when the bug occurs? There is no commentary from the announcers. You can hear everything else, including music, sound effects, menu effects, crowd noises etc, but the announcers are mute. In the pre game footage of the announcers talking, they are mute.
What do you expect to see? I'd like to hear the announcers speaking
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here In a game in every mode
What time did you see the bug? (HH:MM AM/PM) 08:45 am
What is your time zone? PST - GMT - 8:00
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English
There is no commentary from the announcers. You can hear everything else, including music, sound effects, menu effects, crowd noises etc, but the announcers are mute. In the pre game footage of the announcers talking, they are also mute, in addition to in-game action.
In the settings -> video and audio -> every slider, including commentator audio is set to max, 10/10.
I've updated the game and also the PS4 software to the latest versions.
I'm connected via HDMI, and the PS4 system audio output is set to hdmi and linear pcm.
For me it makes the game unplayable because it feels extremely lovely without hearing human voices
