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Can't send a pic, says file is too large. The message says "Unable to connect to the EA servers at this time. In order to access the online features for this title, please verify that your network connection is working and you are signed in to your Xbox Live account, or the EA Servers may be down. Please try again later".
1. I am connected just fine. All of my other games work just fine. The only problems I am having are with NHL 21 and Madden 21.
Tried all troubleshooting nothing worked
- EA_Blueberry4 years ago
Community Manager
@AsphaltCowboy
When you ran the results did you see any packet loss between 1-99%?
Are you able to sign into Help.EA.com using your Microsoft credentials and then sign into the servers in game?- EA_Blueberry4 years ago
Community Manager
@AsphaltCowboy
Also, do you know if your router has the latest firmware update? It's possible some ports were blocked and need to be forwaded.
See this post: https://answers.ea.com/t5/Technical-Issues/Madden-NFL-21-Cannot-connect-to-EA-servers-Check-Ethernet-Cable/m-p/10478484/highlight/true#M11422- 4 years ago
Nothing has worked, still getting same message
- 4 years ago
0% packet loss
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