Connection issue (xbox one)
I have also not been able to connect to any ea games for about a month and a half now. I am completely done buying their garbage. I am sick and tired of the bs they are trying by saying it's on our e...
Forum Discussion
EA_Blueberry
Community Manager
Community Manager@AsphaltCowboy
When you ran the results did you see any packet loss between 1-99%?
Are you able to sign into Help.EA.com using your Microsoft credentials and then sign into the servers in game?
EA_BlueberryCommunity Manager
Community Manager@AsphaltCowboy
Also, do you know if your router has the latest firmware update? It's possible some ports were blocked and need to be forwaded.
See this post: https://answers.ea.com/t5/Technical-Issues/Madden-NFL-21-Cannot-connect-to-EA-servers-Check-Ethernet-Cable/m-p/10478484/highlight/true#M11422
Nothing has worked, still getting same message
- EA_Blueberry
Thank you for being patient, @AsphaltCowboy, just got back from the weekend.
Have you tried changing your DNS? Some players that have trouble connecting to our servers are able to connect after changing the domain service. There are steps on how to do that in the article below.Connection Troubleshooting
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
So I can connect with NHL 20 but not NHL 21 or Madden 21
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