Forum Discussion
4 years ago
I have already tried going through Twitter and they just go the troubleshooting route. I am not on Facebook and I'm not going on there just to try to figure this out. Not sure why this is so hard to take care of.
EA_Aljo
Community Manager
4 years agoI'm not seeing where a case was opened so I can't see what happened when you contacted EA Help. It would be good to know what troubleshooting they did. Regardless, if you change your mind, our support is there to keep working on this for you. Unfortunately, we can't help with account-related issues through Answers HQ.
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