Forum Discussion

4 years ago

Connection issues

I've been getting constantly disconnected from hut rivals games when I play vs a friend who doesn't live far away. It does the classic lag, speed up in fast forward motion and eventually you can play...

texas_grind09

4 years ago

I've officially tried everything you have told me and it's still the same issue. All is up to date, tried playing at different times, no difference. New modem, cat6 cable, UPnP enabled, deleted user profile, rebuilt database, tried on wifi and LAN. Whether I play HUT vs a friend who's 20km away or HUT vs others I get lag/disconnected nearly every game. I've given up. I'll try and fight thru it for this game since I bought it, but sadly I'll have to stop buying nhl. It sucks because it's the only game I play and never had issues until recently.. Thanks for the replies. Take care

EA_Aljo

Community Manager

4 years ago

@texas_grind09

Is this something that has been happening since 22 was released or did it just recently start? Also, can you try playing over a mobile hotspot? This would just be done as a test. I'm curious if you have the same experience when not on your home network.

texas_grind09
4 years ago
It started a month or so ago. I played over 150 HUT games vs my friend before it started happening. I have no idea what a mobile hotspot is. I'm still trying to figure out why this is happening after years with no issues. I never had to do all this just to hope it works.
EA_Aljo
Community Manager
4 years ago
@texas_grind09

You should be able to find out how to enable a mobile hotspot by doing a web search. Can you try that?