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dj_zehti's avatar
dj_zehti
4 years ago

Controller disconnects mid game and when trying to reconnect cant do anything

When I playing hut rivals my controller gets disconnected and can rejoin game to move players. Only this game this does it for 
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @dj_zehti.

What system are you playing on? Also, are you using an official controller or is it made by a 3rd party? Is it wireless or do you have it plugged into your console? Thanks!

dj_zehti's avatar
dj_zehti
4 years ago

Xbox series x and I’m using the Xbox elite controller. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @dj_zehti 

    Thanks for the response. I assume you've got the latest firmware update? I know those Elite controllers warn you when it's out of date. To check to be sure, go to Settings > Devices & connections > Accessories. Also, do you have another controller you can try as a test?

    • dj_zehti's avatar
      dj_zehti
      4 years ago

      Yes I checked and no update only happens for nhl

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @dj_zehti 

        Did you try another controller also?

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