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dj_zehti's avatar
dj_zehti
4 years ago

Controller disconnects mid game and when trying to reconnect cant do anything

When I playing hut rivals my controller gets disconnected and can rejoin game to move players. Only this game this does it for 
wadesworld's avatar
wadesworld
4 years ago

@EA_Aljo 

I appreciate the response.  However, it seems the devs are missing the point.

The point is not why the controller disconnects mid-game.  While that would be great to know, it can happen for numerous reasons and should be an expected corner case.  The developers should anticipate there is always a small chance a user's controller will disconnect. The game needs to account for that and either detect and auto-fix it, or give the user a way to regain control after the connection is restored.  The fact the controller can still control both the Xbox and NHL 22 menus after reconnection proves the gameplay code is missing this key error case handing.

I will note, in particular, I'm talking about EASHL club play.  In offline / CPU, one can likely get back to a "choose side" screen.  In EASHL, there is no such option.  The game needs to detect the restored controller connection and allow the user to begin controlling his player again.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@wadesworld 

Thanks for the feedback. I'll pass it on. I imagine it's not quite as easy to do as it would seem, but hopefully, the reason will be discovered and resolved at some point.

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