Forum Discussion

imMiindz's avatar
4 years ago

Custom EASHL Jerseys revert to default black NHL jersey

Product: NHL 22
Platform:PlayStation 5
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Get into my EASHL club.
What happens when the bug occurs? Stuck with the default black NHL jersey. Custom gloves/helmet appear correctly.
What do you expect to see? The custom team branding uniform
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here World of chel (EASHL/CLUBS)
What time did you see the bug? (HH:MM AM/PM) Everyday since early access release.
What is your time zone? PRT - GMT - 4:00
What is your gamertag/PSN ID? Philthy_25
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region. North america EAST
What is your game language? English

The custom uniforms are basically bugged on the default black one. In the menus, we can see the black uniform. When we get in a lobby, we can see our jerseys correctly in the "change jersey" section. When we do change it, it works for 2 seconds, then switches back to the black one after. There's no way to make it work. The only thing that works, is trying to put the stock All star game jerseys. No idea what caused this. It worked for a game or two, and when we made some modifications, stopped working

EA_Blueberry: Added text to post title

39 Replies

  • Hi my club is having this issue also. 

    Gamer Tag: th3beav3rclean3r 

    Teammate Gamer Tag: CheckYourUndies0 

    Location: Ontario

    Time: EST 

    Console: PS4 


    This is amateur.  

  • Mr_Eniz's avatar
    Mr_Eniz
    3 years ago

    Still broken 5 months later. I hope players get double the EASHL jersey customization in 2023... 

  • Still not working after most recent patches, no EA support update on this thread in months No progress made. This game need an individual ticket system

  • @EA_Blueberry As a note we played the entire games lifespan with this bug never being fixed. It was a bit of a downer to have been given banners titles logos etc; but not having the ability to do any club customization for the entire game/year. I'd figure that this is a key component to the EASHL playing experience and it seemed that no-one at EA cared to even look into the issue. NHL 22 was one of the more enjoyable iterations of the game and much less of a copy and paste than in previous renditions but this fatal flaw has really set it apart from other NHL games as never really being 'finished.' We were forced to use franchise jerseys only and ironically never unlocked our hometown team for the entire year...

    Our team plays this game almost nightly so it was a real disappointment and something we hope is rectified in 23.

    Hopefully EA support in future is more adequate. 

    Series X - Mr E Man 92


  • ajkloss8's avatar
    ajkloss8
    Rising Traveler
    3 years ago

    sad to say that this apparently was not even addressed going to NHL 23 and my club has had this issue since launch. just unbelievable with no end in sight apparently.

  • stevo3737's avatar
    stevo3737
    3 years ago

    Same issue for PS5.  So THANKFUL I finally upgraded my system just to pay $70 for a game where basic functionality doesn't even work.  EA is embarrassing.  Fix this losers