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rjd51484's avatar
rjd51484
6 years ago
Solved

Didn’t receive Christmas choice pack

Tried to claim my Christmas choice pack and it wasn’t  available any one else have this issue!?
  • EA_Aljo's avatar
    EA_Aljo
    6 years ago

    @rjd51484 

    Try contacting @EAHelp through Twitter. They can look into this for you. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@rjd51484 

This pack was available from 6 AM PST on 12/25 until 2 PM PST on 12/27. You had to claim the pack during that time. If you did and it wasn't available, contact @EAHelp through Twitter and they can look into this for you.

rjd51484's avatar
rjd51484
6 years ago
@EA_Aljo I checked the night of the 26th and in the morning on the 27th. Thanks for the reply!
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @rjd51484 

    Try contacting @EAHelp through Twitter. They can look into this for you. Thanks!

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        6 years ago

        @rjd51484 

        You're welcome! Let me know how it goes. Thanks!

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