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Danteo_Cz's avatar
Danteo_Cz
4 years ago

Disconnected from EA servers in all online games NHL 22

Hi, for about 5 days I have a problem playing any online game in nhl 22 on xbox one. I have already tried to change the port, TCP, UDP. But neither helped. I also tried to reinstall the game, Format ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@Danteo_Cz 

Try clearing your alternate MAC address with these steps: 

Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

Let me know what happens. Thanks!

Danteo_Cz's avatar
Danteo_Cz
4 years ago
@EA_Aljo so i did what you wrote me and nothing changed. lost connection still again
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Danteo_Cz 

    Are you playing on a wired or wireless connection?

    • Danteo_Cz's avatar
      Danteo_Cz
      4 years ago
      @EA_Aljo they play on a wired connection. of course I also tried wifi
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @Danteo_Cz 

        Just so I have a better understanding of the problem, are you able to connect, but then get disconnected during play, or are you never able to connect?

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