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Danteo_Cz's avatar
Danteo_Cz
4 years ago

Disconnected from EA servers in all online games NHL 22

Hi, for about 5 days I have a problem playing any online game in nhl 22 on xbox one. I have already tried to change the port, TCP, UDP. But neither helped. I also tried to reinstall the game, Format ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@Danteo_Cz 

Just so I have a better understanding of the problem, are you able to connect, but then get disconnected during play, or are you never able to connect?

Danteo_Cz's avatar
Danteo_Cz
4 years ago
@EA_Aljo There is no problem with connecting to servers, it always connects automatically right away, but when you play it always or usually drops. I think it's the last update, as I said, I haven't had a problem with anyone in the game I've been playing.
  • ITyMcI's avatar
    ITyMcI
    4 years ago

    I have same probblem too on xbox series X. 

    It started after the last update.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Danteo_Cz 

    What mode(s) are you disconnecting in?

    @ITyMcI 

    Are you playing on a wired or wireless connection? Also, have you tried all the steps here?

  • Danteo_Cz's avatar
    Danteo_Cz
    4 years ago
    @EA_Aljo In all online modes. nothing like that happens to other peas. such a fifa 21 needs to run without any problems as I once wrote
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Danteo_Cz 

    Have you tried every troubleshooting step in the article I provided a link to in my last post?

  • Danteo_Cz's avatar
    Danteo_Cz
    4 years ago
    @EA_Aljo I proceeded step by step. BUT it wasn't for nothing ... I even consulted the problem with my internet provider .. There is no problem with them ... that explains why the other games once ...
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Danteo_Cz 

    Unfortunately, I don't have anything else to suggest. Should we find any issues on our end, we'll update the community.

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