Forum Discussion

KonexyK's avatar
7 years ago

Disconnection on first stoppage of play

Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Get in a game against someone who does the glitch.
What happens when the bug occurs? You get disconnected from the game and get a LOSS
What do you expect to see? Not to get disconnected
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hockey Ultimate Team
What time did you see the bug? (HH:MM AM/PM) Multiple times
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? MickMackEd
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? French

Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Get in a game against someone who does the glitch.
What happens when the bug occurs? You get disconnected from the game and get a LOSS
What do you expect to see? Not to get disconnected
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hockey Ultimate Team
What time did you see the bug? (HH:MM AM/PM) Multiple times
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? MickMackEd
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? French

Product: NHL 19
Platform:Sony Playstation 4
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Get in a game against someone who does the glitch.
What happens when the bug occurs? You get disconnected from the game and get a LOSS
What do you expect to see? Not to get disconnected
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hockey Ultimate Team
What time did you see the bug? (HH:MM AM/PM) Multiple times
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? MickMackEd
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? French

Hi, my brother (MickMackEd) has been having that problem in Hockey Ultimate Team. Almost half of the game he starts, he gets disconnected on the first stoppage of play and gets the L.

At first I thought it was some kind of IP Booting, but my brother's opponent sent him a messsage the first time the problem happened and he said : ''Everyone does it, it is annoying. To do it just go to your settings and set your internet connection's MTU to 576". He also said it was a bug since day one... My brother had never had this problem before January 3rd and now it has happened 5-6 times already. Also, it's never happened to me...

Will there be a fix? Or is there a way to avoid players doing that?

Also, how come when I play HUT at the same time as my brother it doesn't disconnect me as well when his opponents do that?

2 Replies

  • They are definitely aware of this and its only a rampant problem now because the general public was leaked on how to do it. They are hoping to get a fix down before we revert back to beta tuner.

    I really recommend just playing EASHL until it's fixed

  • KonexyK's avatar
    KonexyK
    7 years ago

    Yeah... Imagine paying CAD $80 for a game in which you can't enjoy the community's favorite game mode lol.

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