EA DONT RESPOND,BAD SUPPORT

Z01e___007

What I tryed said  that offline HUT is perfect,small bugs but it is accepted.I played allstar difficulty and I always win.I know how to play this game.But if I tryed online then game is unplayable.My player is like chicken on ice ,no logic,got delay maybe 1 sec,no reaction,when I press button hustle no reaction players no skating fast,when I tryed switch to another player then is not possible.Spended 5 sec waiting when I get right player and this is bad,because this game requirie fast reaction.So if not possible play and I must cancel this gameply in 1st period.After I received msg that Im f..i.. or hahaha you i..So this game made me angry man and isnt funny.This problem start in november 2015 on nhl 16 .So I waited 12 month for fixing and still is same issue.So it is frustrated.Like eyebrowz84 wrote ; EA know about this issue but are either not skilled enough or have no desire to fix it. Utterly, utterly pathetic. I shouldn't have to guess from the username if it's a Finn then try searching for a game over and over until I'm lucky enough to get a Czech or Dane for example. The game is great when it's smooth, but despite great network stats it's NEVER smooth against Finland. Every single one of my friends in the UK reports the same issue. I challenge ANY representative from EA to try and justify producing the exact same fault as last year or tell me I'm wrong. Fix it or start refunding those who pump money into this game.So question is ...if ea knows about this problem why sell this game in UK?Just looking for profit?