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sjangalabang's avatar
5 years ago
Solved

EA server issues destroyes my stats

  1. These last couple of days I've been kicked out of matches due to EA server connection issues. My network is fine but the EA server issues has cost me losses in five games now handing me the loss with a disc every time. Some matches has been played without problem. 
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    @sjangalabang 

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @sjangalabang 

    What system are you playing on? Also, do you mean Online Versus instead of Play Now? Play Now is for offline matches so you shouldn't be disconnecting from those.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @sjangalabang 

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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