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Avatarofgretzky's avatar
Avatarofgretzky
4 years ago
Solved

evo players in team building sets invisible after upgrade.

Product: NHL 22 Platform:PlayStation 5 Digital Edition How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Place evolution card (82 ovr) to team building set....
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    @THChvps 

    I saw your bug report after you posted this and did a quick investigation since I had a suspicion those items were used in a set. Since that was the case, we won't be able to replace them.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hello, @THChvps 

This would be a different issue. An advisor will need to investigate it for you. To do that, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. Thank you.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @THChvps 

    I saw your bug report after you posted this and did a quick investigation since I had a suspicion those items were used in a set. Since that was the case, we won't be able to replace them.

    • THChvps's avatar
      THChvps
      4 years ago

      Thx a lot man , appreciate your work ! I feel stupid for that, did all me reroll manually so I was 100% sure I didnt not roll em but damn .. aight at least now I know what happened :') thx again !!!! 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @THChvps 

        No problem! It doesn't look like it was a reroll set since it was one that takes 30 items. Regardless, just make sure you're double-checking the items going into a set in the future. Let us know if you have any other issues. Good luck!

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