Forum Discussion

isaaccaron's avatar
isaaccaron
4 years ago
Solved

Franchise mode game crash

Product: NHL 22 Platform:Xbox Series S How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Start a franchise mode. What happens when the bug occurs? I’m not ...
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago

    Hey, NHL Community.

    If you are crashing after yesterday's January update please let us know the following so we can get this information forwarded to the team to help aide them in putting out a fix.

    • What platform you're on
    • Are you playing on Gen 4 if you are on Gen 5
    • Where it's crashing or freezing in Franchise or Be A Pro
    • Do you get an error message? If so what is it
    • Does this happen for new Franchise/Be A Pro games
    • Brief description of what you're doing before it crashes

    Thank you, 

    EA_Blueberry: Marking post solved temporarily to help with visibility on getting more account examples

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

May I ask how far in advance are you all simulating? 

  • morris3341's avatar
    morris3341
    4 years ago

    me i sim to the playoffs 

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      4 years ago
      @morris3341

      Does it crash on you if you simulate it in smaller chunks?
      • heavydutyrammer's avatar
        heavydutyrammer
        4 years ago
        @EA_Blueberry I have been having crashing issues too. I have not seen a pattern so far in my games. I have simmed a few days at a time, a few weeks at a time, months and so on just to see but it still crashes at different dates. So I haven’t been able to play the game at all. If I play the games instead of simming them then I get the goal syncing problem. But if I sim the games, my game crashes

        This has been going on for a while now and I am really getting frustrated. It’s been over a month and the game is not enjoyable. Even when it wasn’t as broken as it is now, it was still missing lots for the Franchise Mode and Be a Pro games modes

        I know you aren’t the person to take frustration out on so I try not to but they locked edit players, and the trades system are still not good and same with the coaches and chemistry still isn’t adaptive it’s just so hard to be happy with a game that is broken and has locked us out from playing it the way that we like to play it especially since it doesn’t hurt anyone else since it is offline modes

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