Forum Discussion

vAchillesReborn's avatar
vAchillesReborn
11 months ago

Game trial not allowing me to purchase full game(PS5)

So I got the 10-hour game trial through EA Play and once the trial was over I planned on buying the deluxe edition. However I’m getting this error code, and have contacted both ea support and PlaySta...
jadenbrennan8's avatar
jadenbrennan8
11 months ago

I  have also had this issue! EA says it’s not on their end and to contact PlayStation, and PlayStation says it’s on EAs end and to contact them! To boot, I spent 150 dollars on points while playing the trial, and am now unable to use them because I get this error message. But of course, it will still let me purchase more points! Typical EA, I hope they’re able to help you out because this is quite literally being ripped off by EA and being told “too bad”

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 months ago

    @pdqp5f3ynn72 

    Have you tried purchasing the game from the PlayStation store through a web browser?

    • Kiddokiller883's avatar
      Kiddokiller883
      New Novice
      8 months ago
      @EA_Aljo I'm having the same issue I've recently played the trail version of EA sports UFC 5 and I can no longer buy the full game because it thinks I already own it, my PSN is KLAFQRM
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        8 months ago

        @Kiddokiller883 

        Try making the purchase from the web store at playstation.com instead.

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