Forum Discussion

vAchillesReborn's avatar
vAchillesReborn
10 months ago

Game trial not allowing me to purchase full game(PS5)

So I got the 10-hour game trial through EA Play and once the trial was over I planned on buying the deluxe edition. However I’m getting this error code, and have contacted both ea support and PlaySta...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
8 months ago

@pdqp5f3ynn72 

Have you tried purchasing the game from the PlayStation store through a web browser?

  • Kiddokiller883's avatar
    Kiddokiller883
    New Novice
    7 months ago
    @EA_Aljo I'm having the same issue I've recently played the trail version of EA sports UFC 5 and I can no longer buy the full game because it thinks I already own it, my PSN is KLAFQRM
    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      7 months ago

      @Kiddokiller883 

      Try making the purchase from the web store at playstation.com instead.

      • Kiddokiller883's avatar
        Kiddokiller883
        New Novice
        7 months ago

        @EA_Aljo It says I own a different version already even tho I only have the trail version not letting my buy the full gam

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