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chli76's avatar
chli76
5 years ago

"Ghost" package

Product: NHL 21 Platform:Microsoft XBOX One How often does the bug occur? Rarely (0% - 9%) Steps: How can we find the bug ourselves? Package indicator shows I have 1 unopened package, but theres i...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @chli76.

Try clearing your alternate MAC address with the following steps:

Go to your Xbox One Settings (Just press Start, then click Settings)
Go to "Network", then "Advanced Network Settings"
Click on "Alternate MAC Address", and then click "Clear"

Let me know if that helps or not. Thanks!

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