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ACanSaint's avatar
ACanSaint
6 years ago
Solved

Haven’t been abke to get past the loading screen the last three days

For the last three days anytime I try to play, it gets stuck on this screen. Ive quit and restarted, uninstalled and reinstalled, tried everything I can think of. I have changed nothing on my end, an...
  • EA_Aljo's avatar
    EA_Aljo
    6 years ago

    @spuddy54 

    I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

Hi there, @ACanSaint.

What is happening when you hit A/X to get past that screen? Does it just hang there and nothing happens?

  • spuddy54's avatar
    spuddy54
    6 years ago

    yes I know what he’s talking abouy

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        6 years ago

        @spuddy54 

        I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

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