HDR too dark in NHL 22
Product: NHL 22 Platform:Xbox Series X How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Enable HDR What happens when the bug occurs? All colors are too da...
Forum Discussion
Had the same issue with NHL 21...and NHL 20 and this was without HDR mode.
It's a bug in the game and needs to be fixed.
Yes, I have an OLED, but the problem ONLY happens when you enter the neutral zone or are in the defensive zone. When you are at the top of the screen in the offensive zone, the game looks beautiful and there is no dimming at all.
And for whatever reason, the problem is magically fixed months after the game releases, but then starts up again when the next NHL game in the series releases.
EA_Blueberry
Community Manager
Community ManagerHey, NHL Community.
We'll need to gather some details for the team. If you can reply back with the information we're requesting it would help us out tremendously.
- Gamertag/PSN ID
- Platform you play the game on (Xbox One X, S, XB1, PS4, PS5)
- What type of TV or monitor do you have
- Where do you experience the dimming in game
Thank you for raising this to our attention.
- @EA_Blueberry
PSN ID: Marvelicious845
System: PS5(also happenes on Xbox Series X)
TV: OLED CX and OLED E8 HDR Game Mode
The game dims when you enter the neutral zone and in the defensive zone when playing games in the NHL arenas, but when in the offensive zone, the game brightens up and stays bright. *This appears to not be an ABL issue* 2020 Samsung Q90T QLED TV.
Gamertag - Outlawed Torn
Xbox Series X
I experience the dimming everywhere in the game. (Gameplay/Menus)
It is most noticeable on the ice where is it a greyish color inside of white as it is when HDR is off.
Also very noticeable on the player transition screens during gameplay where the colors look very dull.
I tried the Xbox HDR Calibration in the system settings multiple times, but it does nothing to help with the brightness in NHL 22.
I messed with every TV setting (Brightness, Color, Contrast, HGIG Tone Mapping, Auto Black Levels, Eco Settings, etc) and nothing makes the ice look less grey with HDR enabled.
I think the game really needs a HDR Brightness and Nit Peak adjustment settings in the game menus.
NHL 22 is the only game I own where there the HDR makes the game look less bright and vibrant and is lacking the HDR Brightness/Nit Peak adjustment settings in the game menus that most other HDR enabled games have.
Turn off HDR10, and that solves the darkness.
- @walts44 The issue is that there shouldn't be darkness with HDR. Turning off HDR shouldn't be a solution. You should post your TV so EA has more information to look into this issue.
- I have the same issues as well, HDR looking way too dark.
PSN ID: iamCris2411
System: PS5
TV: LG OLED55C17LB
Same like @casdevils2k ! It's happens when you enter the neutral zone or are in the defensive zone. In the offensive zone everything is okay.
Am I the only one who likes the dark atmosphere in the game? Makes it look vintage, which is perfect since I only play with historic rosters. The best thing would be if there was a brightness setting in the game so everyone could adjust it how they want it. I hope I won't lose this dark ice and atmosphere in coming patches. Always thought EA NHL games was too bright and boring looking, while I loved the darkness of the NHL 2k games in the past.
So EA, please give us a brightness setting so everyone can be happy.
Fix the HDR Bug or give me a refund!
- @crisb2411 Im sure nhl 23 will be out before they fix
Xbox X series. I had to disable HDR10 on my XBIX. That solved it.
BC Racer
Xbox Series X
LG CX
The display appears dark throughout the game play experience. Did not occur with NHL 21 on the same console. Only appears to be in effect when HDR is on. Ice is greyed out and it looks like there is a power outage in the arena
- This also is the same for Ones and Threes
Same issue here on PS5. LG Tv not OLED.
Game looks bright at drop of puck then quickly fades to a dull gray after the play moves to new zone. Very distracting.
@EA_Blueberry Any update on this? Is this getting looked into?
- @EA_Blueberry
PSN: fire_8899
PS5
LG NANO85
Same like @casdevils2k ! It's happens when you enter the neutral zone or are in the defensive zone. In the offensive zone everything is okay. Xbox Gamertag : Firelord Chem
Konsole : Xbox Series X
Farbtiefe 10bit (HDR10)
HDR10 , 4K
Game: NHL 22 S/X digital Version
Tv : Samsung Ks 7090
Habe mit keinem anderen Spiel bei HDR Probleme .
aber selbst ohne HDR und einem hellen Bild sind die Marker des Spielers den man steuert viel zu klein und zu hoch denn man konzentriert sich ja auf dem Eis und auf die Füße der Spieler nicht auf ihre Köpfe.. Der dunkel graue Punkschatten ist ebenfalls kaum zu sehen ?
Ich glaub ohne diese grafischen Veränderungen der Indikatoren und der Marker der Spieler würde das Problem mit HDR viel weniger ins Gewicht fallen , da all diese dazu beitragen das man die Übersicht beim Spielen sehr schnell verliert als bei allen anderen NHL Ablegern zuvor. Ganz gleich ob HDR deaktiviert ist oder nicht..
When will it be fixed?
- @crisb2411 They just did an update and the bug is still there. Nothing have change
The entire arena is black. You can’t play the game. Do you even care? Wtf.
- EA_Aljo
Does restarting the game resolve this or is every game like that?
No I’ve restarted the Xbox and thst does nothing either. Flat out can’t play.
