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Jsmitts77's avatar
Jsmitts77
Not applicable
5 years ago

HUT - Fantasy Player Set Bug

Product: NHL 21 Platform:PlayStation 5 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? HUT - Fantasy Sets What happens when the bug occurs? I am unable t...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hello, @Jsmitts77.

Are you able to put all the items in the set, but can't complete it? Can you get a screenshot of the 85 version and gold collectibles you're trying to use? Also, to submit a video, just record a clip with your console and publish it to a service like YouTube or the one built into your console. Then, provide a link to the video or embed it in your post.

Leafsfam's avatar
Leafsfam
Not applicable
5 years ago

HI guys,

I have the exact same issue trying to upgrade my 83 Cale Makar.  I have the 83 Cale Makar card along with all the Gold cards.  

- The Gold cards fill themselves but the Cale Makar card stays empty.

- I click the empty card from the set and can select it from my collection but I get an error message and can't add it to the set to complete it.

  

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi there, @Leafsfam.

    Is he currently in your lineup? If so, make sure he's not in it and not in another set.

    • Leafsfam's avatar
      Leafsfam
      Not applicable
      5 years ago

      Hi thanks for the reply, 

      I tried with and without...

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @Leafsfam 

        What message are you getting when you try to add it to the set?

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