I just tried HUT this morning and it is working for me without deleting and reinstalling, etc. Apparently EA has fixed this issue. Hopefully everyone is able to play now. See you all on the "ice"!
I try your solution, but it still doesn't work. And, after downloading the game. There was no update available.
I would like to reming you, i can see my hut team name in rush mode, despite the fact that i failed to get the starter pack in hut.
This is absolutely unacceptable. Your phone agents have done nothing at all for this problem. We all should get refunds of our pre-order play early price. Still happening since 12am EST for me..
Here's what I've just found on the EA support site about refunds:
"What if my new game doesn't work?
If you buy a new EA game within 30 days of its release date and can’t play it due to problems outside of your control — like server issues, bugs, or other technical problems that are on our side — you can request a refund within 72 hours after you first launch the game instead of 24."
I plan on pursuing this if it isn't working tomorrow. I love NHL HUT, so I'll try to return this expensive version I got for early access and just get the base game when the bug is fixed.
Community Manager
