I just tried HUT this morning and it is working for me without deleting and reinstalling, etc. Apparently EA has fixed this issue. Hopefully everyone is able to play now. See you all on the "ice"!
Product: NHL 21
Platform:Sony Playstation 4
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? I go to play hut put name and abbreviation click open starter pack and get error: fails to retrieve data, please try again later. I do have the latest version and updates still won’t work I have also contacted EA multiple times and they did nothing.
What do you expect to see? A pack opening and access to my hut team
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Hut
What time did you see the bug? (HH:MM AM/PM) Today 5 minutes at 6:25pm Atlantic standard time
What is your time zone?
What is your gamertag/PSN ID? Puck_Goblin01
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English
...
Hry @Lbabin001
Try deleting and fully reinstalling the game and it should work. Be sure to let it fully install 100% (all 35ish gigs plus the newest update) before turning it on
I tried twice, didn’t work. Thank you thought
Community Manager
