Forum Discussion

New Traveler

6 years ago

Solved

HUT ERROR Failed to retrieve data; please try again later

Product: NHL 21 Platform:Sony Playstation 4 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Not Sure What happens when the bug occurs? Launch HUT, create...

ThunderBirdLT869
6 years ago
I just tried HUT this morning and it is working for me without deleting and reinstalling, etc. Apparently EA has fixed this issue. Hopefully everyone is able to play now. See you all on the "ice"!

ThunderBirdLT869

New Traveler

6 years ago

Just downloaded and waited until it was completely finished before starting. No luck - same problem. What is more than frustrating is that EA Support has closed my two tickets as "fixed" and I really have no way of knowing when this will really be "fixed". They will not call back even though I've tried at least 6 times now. I'm going to open yet another ticket I guess. Meanwhile, my son is able to play just fine in the other room.

@EA_Aljo , thanks for trying.