I can’t find any opponent on online mode ?

Product: NHL 20
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I can’t find any opponent on my account I already call Xbox live and everything is alright. Plus I can play with other account
What happens when the bug occurs? Cant find opponent
What do you expect to see? To be fix
Was the issue in online or offline mode? Online
Insert Game Mode or Feature here Online opponent
What time did you see the bug? (HH:MM AM/PM)
What is your time zone? EAT - GMT + 3:00
What is your gamertag/PSN ID? Mat69mat
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? French

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Plz fix it it’s been 2 weeks