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peterchen86's avatar
peterchen86
6 years ago

I lost my coins after bidding in HUT

Product: NHL 20 Platform:Sony Playstation 4 How often does the bug occur? Rarely (0% - 9%) Steps: How can we find the bug ourselves? By checking my transaction list on May 4th What happens when t...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@peterchen86 

This isn't something we can fix for you. It requires accessing your account and that's not something we can do through Answers HQ. Only an advisor can do that. I hate to send you back to them, but that's all I can suggest.

peterchen86's avatar
peterchen86
6 years ago

Ok, I understand and I will try again. Thank you for your help.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @peterchen86 

    You're very welcome. Please let us know if you have any other issues. Thanks!

    • peterchen86's avatar
      peterchen86
      6 years ago

      I tried to contact but EA Help don't respond on Twitter

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