Aljo,
I will definitely go ahead and try this later tonight. Thanks for that info.
Also, can you let me know what ports I need to have opened? I found info on another website and want to confirm I have the correct ports.
I was very aware of the fact that online versus are peer to peer. I honestly have had an issue with connections since NHL21 and got into the habit of watching the connection between myself and my opponent immediately. If the ping was in the red or bouncing all over the place, I'd quit before puck drop since it wouldn't count. Every once in a while the connection would later go bad in NHL21, but that was pretty rare.
In this case, I am not convinced that it is the connection, even if I will do what you said regarding improving the connection. As I stated in my original post, it does this lag/speed up stuff even with the connection/ping stable in the green. Could it be a sync issue with the game itself instead of the connection per say? Can you please request that the programming team investigate this? It usually doesn't start until the 2nd or 3rd period, and it occurs at an unacceptable frequency.
I will reply with the results of the connection fixes you told me to do tonight or tomorrow.
Thanks,
Community ManagerWe can't really investigate peer to peer connections since you're not playing on our servers. Do you have UPnP enabled on your router? Also, does your router support QoS (Quality of Service)? If so, make sure that is enabled. While in those settings, check your NAT. This should either be open or moderate. NAT normally just affects whether or not you connect to someone, but it would be good to check. The problem with peer to peer connections is that you're more likely to get a worse connection due to not being on a dedicated server. If you or your opponent are having an unstable connection, it's going to be felt between both of you. If your opponent is on wireless, for example, you're going to feel it as well. Distance makes a difference too. Someone farther away is going to have a worse connection than someone closer.
Aljo,
I will check all of those to rule out the connection being an issue.
But again, I don't think the issue is the connection. It occurs when my ping (and I do check this) in the network connection chart (in game) is a stable, flat, green line, indicating a perfect connection.
I am not the only one having this issue, I have seen it posted online in other forums. Please have the programmers look into this matter.
I will report back with the results of all the connection changes you suggested later.
Thanks,
Community ManagerDo you play any of the dedicated server modes or do you only play Online Versus? If you play HUT or WoC, do you have this issue in those modes as well?
So I changed to one of DNS's you suggested above, but the issue then reoccurred tonight. I have uploaded a youtube video of it here:
https://www.youtube.com/watch?v=PRlqmYmcIjk
It began as my opponent paused the game in the 3rd period during a whistle. Then it would lag/speed up at puck drop being unplayable for like 5 to 10 seconds or so. Like it won't even register inputs I am giving to my player. I have never seen anything like this, it is almost like the game is on fast foward trying to catch up with itself.
I did have a little bit of lag (nothing that was really bad) throughout the game before this. But again, I DON'T THINK IT IS A CONNECTION ISSUE as:
1) As shown in the 3 or 4 times I checked connection at puck drop I had a flat and stable green ping/connection.
2) This issue has occurred to me multiple other occasion where I had zero lag, except this weird puck drop issue.
Here is another example of it (starts at 2:27) I found on youtube:
https://www.youtube.com/watch?v=u1FU3ZFzLiA
So I only play online versus personally, but here is another youtube video I found of it occurring (starts at 11:26) during a CHEL game:
https://www.youtube.com/watch?v=8mfHl6NO04M
So I would appreciate if you can have your people please investigate this issue and fix it. It is really aggravating, and quite frankly unacceptable to be occurring as often as it does. Especially since it does not look like it is truly a connection issue.
Community Manager
