I love NHL 22 but There are serious issues with the Game

So funny story @EA_Aljo, I went to the link you sent me and clicked report a bug, and it sent me right back to the EA Answers forums.

I have a few new things to report.

It recently happened for the first time in an online versus private match with me and a buddy of mine. It happened to me in the second period but not him. Then we cancelled out of the game and restarted the game, then happened to me immediately but not to him. I rebooted my PlayStation and then we played a couple games without it occurring to me.

So I draw a couple conclusions that make me further question this being a connection issue. First, it happens only to me instead of being "felt by both" during a peer to peer connection online versus game. Second, there seems to be a carry over that is independent of connection, and a software reboot might fix it.... the problem is if you start an online versus game with a rando you have to either suffer through it, or take a competitive rating hit.

And I came upon this gem in your forums, this dude @Natronbomb223 is claiming it happens in single player too.

https://answers.ea.com/t5/Bug-Reports/Online-Versus-After-Faceoff-Fast-Forward/m-p/10969782/highlight/true#M182

So to recap

• I tried changing the DNS as you suggested at the beginning of this post, it made no difference.
• I have enabled UPnP and QoS as you suggested. My NAT type is 2 or moderate.
• I always use a wired connection
• It happens when the peer to peer connection is a solid green line
• It seems to happen only to one person in the peer to peer connection
• A PlayStation reboot seems to fix it at temporarily - but is too late when an online versus game is started
• I am not the only one this occurs to. I've shown multiple people that have posted video of this occurring to. I bet this is more widespread then is apparent as many just will stop playing. And people have reported it occurring in both HUT and WoC. And at least one person in single player.
• I have yet to be provided a technical explanation of how this can be a connection issue with a solid green ping/connection

@KingPyrrhus981 

Thanks for the update. Unfortunately, without seeing if this occurs in a dedicated server mode, there's nothing else I can suggest.

@EA_Aljo 

Except I have shown you it happening in dedicated server modes like WoC and HUT. And even one person claimed it happened in single player. I can tell you that watching the videos of people who posted them of it happening in those dedicated server modes, I can 100% confirm it is the exact same issue. Stop treating me like I'm an idiot.

I have a suggestion. Investigate the issue myself and others are having, and stop deflecting and blaming us. Even if you couldn't figure it out until the new game, at least EA trying would mean something. These unacceptable answers are really your (& EA's) loss.

@KingPyrrhus981 

We'll just have to agree to disagree. A couple of people experiencing this on a connection that isn't yours does not prove the issue is on our end. Without seeing if the same thing happens on a dedicated server mode, we can't 100% rule out the lag is due to a peer-to-peer connection. Until that happens, there's nothing else we can do.

So @EA_Aljo, I am still incredibly disappointed in your (& EA's) customer service. I think it is unacceptable and pathetic.

Having said that, I just played with a dude who told me a work around for this issue. At least for the PS4, you hit the center PS button to return to the main menu, then re-click on the game. It worked once for me just now. If I notice that it doesn't work in the future I'll reply back, but for now it seems to be a decent work around.

I expect you to pass this info to everyone who asks about this problem. Kind of sad I have to do your (& EA's) job for you.

My buddy who told me about it said it happens to everyone, and while I think that might be an overstatement, from what I have seen via forums and YouTube video it seems kind of widespread. As I have stated before, most people who have this issue probably don't report (or look into) it and just quit playing. So you might want to fix it so you don't bleed players. If not, you're fools.

And on a side note you guys are full of baloney regarding it happening to a handful of people.... I found two more on your forums from October 2021.

https://answers.ea.com/t5/Technical-Issues/Online-versus-lag/m-p/10880570#M395

https://answers.ea.com/t5/Technical-Issues/Keep-getting-glitches/m-p/10843613#M59

i have this same problem here! every day i can play 1 game without lag but second game lags everytime and i have wired 1000mbps fiber network so its not that..

@GansBar 

What mode(s) are you lagging in? What system are you on and do you use a wired or wireless connection?

Online vs mode. and i have wired network and that is working perfect on other games. it usually starts in my second game and faceoffs lagging like crazy and then 5-10 sec goes double the normal speed and then resets normal until the next faceoff

Thanks for getting back to me @GansBar 

Online Versus games take place on a peer to peer connection so you're not on our servers. If either you or your opponent are having issues with the connection, both will feel it. So, if you're wired and your opponent is wireless, you'll experience that as well. Also, distance is going to play a role so if you're playing others that are far away from you, that's not going to provide the best connection.

Hello, @Gamba231971 

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@GansBarDo the work around I suggested in #35. It might work for you.