Input lag
Product: NHL 21 Platform:Sony Playstation 4 How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? I do not know it at all, I've tested the video where the del...
Forum Discussion
That was one of the first things I tried, and when I put the DNS google in there it was even worse ..
I have it set up like this..
I can make a new one, but he made it here last week..
I'm not home now, but as soon as I get home, I'll do a new test .. I tried the ports.. screenshot..
There is..
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EA_AljoCommunity Manager
You're still getting a high ping on hop 9. It's possible that's due to the distance. Unfortunately, I can't think of anything else to try. Since you can't see the lag and your tests can't prove there's lag, it's not something we can really verify it's happening. It's definitely not unusual for people to believe their team is slower than another, but we haven't found any evidence that this is happening. If you can get video of specific situations where you feel your team is being slowed down, I'll review it.
- now there is probably something wrong because the game shows me a very bad ping .. but about the problem we are solving, so the game shows me a good ping around 20ms but I still have a delay in the game ..and I understand that I can have slower players, but it's a reaction of the loop, shots and passes, when it's just completely different than in SB, but I also have matches where the game runs great, so something must be wrong
just that when I play, no one else uses the connection .. but now something is happening with the connection because the game shows me a very high ping which has not happened yet, so tomorrow I will solve it with the operator and make a new UO trace and try the game to try what it will be do and let you know .. today is just something wrong and unfortunately I do not know what..
Hello, this morning I did new tests, and I tried the match, so 1 third was great, but from 2 third the delay started .. most on the video I attached .. the defender after the bulls when the pass goes to him makes a senseless move and loses complete control over the puck. And on the second video in the situation behind the opponent's goal, I will lose the puck without visible contact ..
Thank you
Hello, I'm sending another delay in the game, a shorter video shows how we are not able to turn the opponent around the puck and especially the moment when he stabbed him and nothing happens. And in the second longer video, the game time of about 17s to the end is alone in front of an empty goal and he is not able to react in time...
- EA_Aljo
It looks like you were pressing up when receiving the pass. If you could get a replay showing the controller overlay, that would help determine what happened. As far as the second video goes, the puck was knocked loose through incidental contact with the defender. Their stick contacted the puck which knocked it loose. This is normal behavior.
- EA_Aljo
In the first video, I assume you're talking about the missed poke check at the 8 second mark. If so, that's what happened. The poke was too early and missed the puck. For the second video, can you give me some more details? I'm not sure exactly what the issue is. Thank you.
- in the second video, 17 seconds until the end of the third when the player shoots into the brake goal. And it's hard to show you examples of delays, I only have the right lever to the right and then I put it down, moving up is not there at all, and because all this only happens in Rivals in SB, the example of that bull never happened to me .. ai it's easy for my opponent to stick it out because I'm delayed and I point it out, that delay is just there, and if you advise me a way to do it I'll do it.
- EA_Aljo
I'm sorry, but I'm not seeing any issues with your video. Unfortunately, I can't think of anything else to try. An advisor might have some other ideas. Please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
- but I've tried all this before, first technical support, then EA help, and they referred me there to you, and no one just can help me .. I did everything you advised me, but it's just that the delay is still there, not every time, but often enough to make it normal, and believe me, if I didn't enjoy the game so much, I'd throw it away and not solve it! so please advise me what should i do? Because I redesigned the internet because of that and the game still doesn't work as it should, and at the same time other online games are completely fine for me ..
- hi, do you have any new solutions for me? Because after performing all the steps such as an alternative DNS server, opening ports and static IP addresses, it seemed like everything was good, but today the delay is again and the worst part is that it was like on a swing .. one match went great, and the other match didn't play what the delay was ... can you explain to me why this is happening ??? in all matches stable ping 22 ms ..
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- EA_Aljo28 days ago
