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Community ManagerHi there, @DahnTahn1982.
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Hey can u explain too me how I get banned for 3 days back in January for the name Phil pucks. Also got my name reset and locked too joe nhl for using Phil PUCKS
Community Manager
@Phil9677 wrote:
Hey can u explain too me how I get banned for 3 days back in January for the name Phil pucks. Also got my name reset and locked too joe nhl for using Phil PUCKS
The forum team cannot explain that. We are unable to discuss personal account details in a public space. Please reach out to our Support team via these options below for any inquiries about the actions taken on your account.
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Very disappointed in EA and their process. I came across a very racist and inappropriate name amd reported them. I got two emails saying and I quote, "an opinion that differs extremely from yours—may not be a violation." While a name I used for two years gets flagged, suspended, and with a name lock upon return. At this point I accepted my punishment. It is just unprofessional and unacceptable when it comes to their process. I would have rather not known their decision. They did eventually send an email stating that action was taken but at this point i can't help but see a double standard in their process. I love playing EA games but regardless they need to do better.
Community ManagerCan you send me a private message with the details you reported?
Community Manager
