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WatkinsMRJ's avatar
WatkinsMRJ
6 years ago

Matchmaking in Drop-in 3's

Product: NHL 20 Platform:Microsoft XBOX One How often does the bug occur? Often (50% - 99%) Steps: How can we find the bug ourselves? Matchmaking in drop-in 3's What happens when the bug occurs? ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@WatkinsMRJ 

That's not exactly a remote location so chances are good you should get more players. Do you have a PC by chance? If so let’s find out how your connection is reaching our servers. Can you run a UO Trace and screenshot me the results? Instructions here: http://bit.ly/ConnectivityBTS. You'd need to run this on a wired connection since you play wired.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@WatkinsMRJ 

Thanks. I got your DM with the UO Trace. I don't see any issues with it. Do you also have the same problem when searching for 6s drop-ins?

  • WatkinsMRJ's avatar
    WatkinsMRJ
    6 years ago
    @EA_Aljo

    No I don't play much 6s but any time I do I have no issues.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @WatkinsMRJ 

    Is the issue with 3s happening at different times of the day or do you always play at the same time?

  • WatkinsMRJ's avatar
    WatkinsMRJ
    6 years ago
    @EA_Aljo

    I typically play anywhere from 1pm est to 1am est. Issues are always present.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @WatkinsMRJ 

    It sounds like your issue is related to the available pool of players when you're searching. I know it's frustrating to wait 10 minutes to get the perfect lineup. The best I can advise is to play games that don't completely fill up with human-controlled players.

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