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Rockinrollin112's avatar
Rockinrollin112
4 years ago

My player cannot obtain control of the puck but kicks it

Product: NHL 22 Platform:Microsoft XBOX One How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Play the game on Xbox One What happens when the bug occurs? M...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@Rockinrollin112 

Please put the video on a service like YouTube and provide a link. Also, what control scheme are you using? Skill stick, Hybrid or NHL 94? Have you tried multiple controllers? Does your current controller have the latest firmware installed? You can go to Devices and connections > Accessories in your Xbox settings to check.

bloubier13's avatar
bloubier13
4 years ago

Same thing is happening to me.  The player can only get control after they kick the puck or played with a skate. Can't receive passes either. Should I Uninstall and re install the game?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @bloubier13 

    Is this happening with every single pass? It would be great to get some video of this happening so if you're able to, let us know.

    • bloubier13's avatar
      bloubier13
      4 years ago

      I have a video but it won't let me attach and I don't have YouTube. Do you have an email address I can send it to?

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @bloubier13 

        I do not, unfortunately. If you saved the clip on your Xbox, you should be able to publish it and provide a link. Also, what control scheme are you using? Skill stick, Hybrid or NHL 94.

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