Forum Discussion
Anonymous
10 years agoI should add that I have played other games online and never experience any issues whatsoever.
EA_Barry
Community Manager
10 years agoPlease ensure the following:
- You are signed in to your active XBL Gold account
- Your gaming(XBL) and EA accounts are linked: https://help.ea.com/en/article/linking-your-origin-account-with-your-psn-id-and-gamertag/
- The relevant ports at the following link are open on your router
- You are not using the internet connection of a mobile device (piggybacking)
- You are not on a restricted network - corporate/military/college/University
Please post any further relevant details if those steps do not help you connect.
- ApprovedAnonymous10 years ago
I have downloaded Origin, and made an account using the same email as my Xbox gamer tag.
They are not linked.
When I tried to link it myself, I got a notification saying my Xbox is linked to a different Origin, I have never had different Origin.
How can I fix?
- EA_Barry10 years ago
Community Manager
If your console is second hand then you may need to contact Microsoft to remove the previous users' account.
- ApprovedAnonymous10 years ago
Don't suppose I can get my 70 dollars back that I spent on this horse* * game?