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Anonymous's avatar
Anonymous
Not applicable
10 years ago

Network connection issue Xbox ONE NHL 16

Network connection Issue

Cannot * connect to your stupid game nor could I connect to your * god damn support line. Why do I * pay for this game?

12 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    10 years ago

    Hello everyone, 

    I am having trouble connecting to NHL 16 multiplayer. 

    I tested my connection on the settings, and everything is perfect.

    Nat type OPEN.

    I plated Battlefield to confirm, and had no connectivity issues whatssoever. 

    Whenever I try to access multiplayer on NHL 16 (his has been going on for months)

    I get a notification saying "Network connection issue" which basically says it's my internet that is the problem... but if I can play BF hardline, I should be able to play NHL 16

    Please help .

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    10 years ago

    @tsizzle931@habfanatic@powerkid2599

    If you experience connectivity issues with any of our online games, and you have exhausted all basic connection troubleshooting such as clearing the cache, adjusting privacy settings, or disabling firewalls, you may need to add a port to your network connection.

    Follow the instructions to open TCP or UDP ports for connection issues article and use the corresponding platform ports below:

     

    Pick your platform and use the designated ports

     
    PLATFORM UDP TCP
    Xbox One 3659; 6000; 10000-10150 80; 443; 10000-10150; 42127
    PlayStation 4 3659; 6000; 10000-10150 80; 443; 10000-10150; 42127