NHL 17 HUT Deluxe Edition Bonus Packs
I pre-ordered the physical, Deluxe Edition of the game, logged into HUT on release day (last Tue, 9/13) and received my bonus pack for the week in addition to my returning user bonus packs. I was exp...
Forum Discussion
Tom,
What detail are you referring to? I've contacted EA twice through live chat, my pack status WAS verified the second time and I was still told to wait. I have a case # too. What steps do I need to take in order to have this taken care of?
Straatford87
DICE Team
DICE TeamI've seen cases before where there was an issue with the code for the Deluxe Edition, or the code wasn't at all redeemed. If this has been checked and all is well then all you can do for now is wait.
Make sure to log in at least once a week in order to access new packs.
- Approved
I am every day online and I got no packs. Nothing happend.
- Approved
Mine have been showing up on Fridays but I'm still very unhappy with EA over this. If you lose your pack by not logging on by 11:59PM on Sunday night, then your weekly pack should be made available on Monday mornings. This would give users seven days to log on and collect their pack. Instead, for no justifiable reason, EA delays until Friday so if you're out of town for the weekend and/or don't have the time log on, you lose your pack. I would really like to know exactly why you can't drop packs on Monday for those of us who PAID for these bonus editions? That is ridiculous.
