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Anonymous's avatar
Anonymous
8 years ago
Solved

NHL 18 HUT Failed to retrieve data

NHL was working fine, I'd taken a few day break from HUT and then saw the recent allstar packs were out so I purchased to largest one and tried to go online after. I received the following error code:

"Failure to Retrieve Data; please try again later.

ERROR CODE: 12041973D56ED33E-0000000000009999-38BC3F61FF18AAE2"

I'm on PS4

I can use the marketplace and auctionhouse still but can't play NHL online. Would really like a fix to this. 

Thanks

  • Anonymous's avatar
    Anonymous
    8 years ago
    Ok so I'm not sure if this will work for all of you but I fixed mine. Settings/account management/sign out/restart the PS4/log back in. Good luck fellas I understand your frustration

45 Replies

  • also getting a massive error code message while trying to get onto HUT.
  • Anonymous's avatar
    Anonymous
    8 years ago
    Im getting it too
  • Anonymous's avatar
    Anonymous
    8 years ago

    I just tried to disconnect my account from settings then restart ps4 and I also tried to restore liscence, still not working in HUT... Hope they are trying to find a solution o.O

  • Anonymous's avatar
    Anonymous
    8 years ago
    Is there a solution for xbox?
  • Swit5552's avatar
    Swit5552
    6 years ago

    Did you ever get am answer? I'm having the problem on xbox all the other games connect just not nhl 18

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