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Murdock7x4's avatar
7 years ago

NHL 19 Create a Team and EASHL club helmet color issue

Product: NHL 19
Platform:Microsoft XBOX One
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? In offline create-a-team or EASHL club customization, go to change helmet color, and select one of the colors to change.
What happens when the bug occurs? There is no option for "Team and recent colors" or to bring up the color wheel. Only the block of standard colors is available.
What do you expect to see? I expect to see the same option to switch between team and recent colors, as well as bring up the color wheel like with every other piece of equipment
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Create a team, EASHL club customization
What time did you see the bug? (HH:MM AM/PM) 05:30 PM
What is your time zone? EST (IET) - GMT - 5:30
What is your gamertag/PSN ID? Murdock7x4
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region. US Eastern
What is your game language? English

I chose "offline," but the same thing happens in EASHL as well.  I've tried a few times after resetting my xbox, but no luck.

4 Replies

  • Not a true solution, as I agree color wheel should be available, but a work around:

    You can apply the precise color you want as you team colors and then in the helmet color select option to apply team colors. Once you have it as you like you can return to your team colors selection and revert it to as you like and the helmet will remain as the color you wanted... if you know what I mean.
  • Anonymous's avatar
    Anonymous
    7 years ago

    Product: NHL 19
    Platform:Sony Playstation 4
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? In cerate a team there are issues with the color selection in several ways.
    What happens when the bug occurs? Team colors dissapears from team colors and recent occasionally. I have only managed to acces the option to select color from existing teams at one occasion. When setting helmet color only standard colors are possible. Not team color or color wheel.
    What do you expect to see? fully customizable colors for all color fields and access to team colors and colors from existing teams in the menu. I also would love to have a goalie mask customization in the same way as pads glove etc, but an easy fix would be to add more single color pro style masks and generic pro style masks or give the option to set color from team colors like for the skater helmets
    Was the issue in online or offline mode? Offline
    Insert Game Mode or Feature here Create a team
    What time did you see the bug? (HH:MM AM/PM)
    What is your time zone?
    What is your gamertag/PSN ID?
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    EASHL issues? Please insert your Club Region.
    What is your game language? English

    Product: NHL 19
    Platform:Sony Playstation 4
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? In cerate a team there are issues with the color selection in several ways.
    What happens when the bug occurs? Team colors dissapears from team colors and recent occasionally. I have only managed to acces the option to select color from existing teams at one occasion. When setting helmet color only standard colors are possible. Not team color or color wheel.
    What do you expect to see? fully customizable colors for all color fields and access to team colors and colors from existing teams in the menu. I also would love to have a goalie mask customization in the same way as pads glove etc, but an easy fix would be to add more single color pro style masks and generic pro style masks or give the option to set color from team colors like for the skater helmets.
    Was the issue in online or offline mode? Offline
    Insert Game Mode or Feature here Create a team
    What time did you see the bug? (HH:MM AM/PM) 14:00
    What is your time zone? ECT - GMT + 1:00
    What is your gamertag/PSN ID? Stormangan
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    EASHL issues? Please insert your Club Region.
    What is your game language? English

  • Anonymous's avatar
    Anonymous
    7 years ago

    Product: NHL 19
    Platform:Microsoft XBOX One
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Go into “create a team” mode or “franchise” mode and create a team, after half way getting through picking jerseys and colours and stuff, the game will freeze and crash.
    What happens when the bug occurs? The game will freeze and make a buzzing noise and the crash and return to my Xbox homepage.
    What do you expect to see? I expect to be able to create a team and not have it crash and lose all of the progress every single time.
    Was the issue in online or offline mode? Offline
    Insert Game Mode or Feature here Create a team, franchise mode
    What time did you see the bug? (HH:MM AM/PM) 05:00PM
    What is your time zone? EST (IET) - GMT - 5:30
    What is your gamertag/PSN ID? FlaxenWrist
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    EASHL issues? Please insert your Club Region.
    What is your game language? English

     This has happened 3 times to me on 2 different NHL 19 discs for X Box one.

  • Anonymous's avatar
    Anonymous
    7 years ago

    Has happened to me twice trying to create a team for Franchise mode, both times it happened while picking pants style.

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