Forum Discussion

Ghostsplayer's avatar
7 years ago
Solved

NHL 19 (XBOX One) Menu issue - cannot select some options

Hi!

I bought NHL 19 for Xbox One (I have Xbox One S 1TB), install the game with automatically 1.4 update, and I have issue, that in menu I cannot select the all carrier modes in bar Career: (“Franchise mode”, “Be a pro career”, and “Season mode”). I also cannot select Customize bar: (“Create taem”, “Create Player”, “Rosters”), and cannot select “settings bar”.. the marker jumps to the next square, eg. From “NHL Threes” to “World of chel” etc.. EA please help!

  • The game was downloaded at 100%. I closed it and run NHL again, and the problem was fixed. I think that it was some kind of a glitch, because sometimes I could choose Franchise mode, but only going from square to play now. I reinstalled the game to be sure and everything works. Now it's OK. Thank you 🙂

3 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @Ghostsplayer

    Your game is most likely just finalising the installation in the background.

    Assuming you left your console on since you posted, it should be done by the time you see this message.

  • The game was downloaded at 100%. I closed it and run NHL again, and the problem was fixed. I think that it was some kind of a glitch, because sometimes I could choose Franchise mode, but only going from square to play now. I reinstalled the game to be sure and everything works. Now it's OK. Thank you 🙂

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Glad to hear that you got it working. 🙂 

    /Atic